Jigar Bhatt

Jigar Bhatt is a Resort Manager with over six years of experience at Confidential, where they lead all aspects of operations for a thriving property that includes 21 rooms, villas, and a 150-cover restaurant. They consistently surpass revenue budgets, achieving annual sales exceeding 9 Crore, while also enhancing guest satisfaction and improving the property’s Google rating from 3.6 to 4.2 stars. Jigar collaborates with a team of over 70 employees, managing significant guest footfall and focusing on exceptional service delivery and operational productivity. They are currently pursuing a Diploma in Hotel Front Office Operations from the Indian Institute of Technology (Indian School of Mines), Dhanbad.