Alan Crouch, MBA, is a strategic transformation and adoption leader with over 20 years of experience across regulated financial services and franchise-based networks. They have led significant initiatives in multi-site rollouts, behavioural change, and training programs, achieving notable outcomes such as 100% adoption of Consumer Duty-aligned learning in the UK&I. Alan has served as Managing Director at Cambridge Management Partners Ltd, where they advised leadership teams and developed national training frameworks. Currently, they are a Senior Strategy Consultant in the Banking Automation Programme at Post Office Ltd, focusing on training, communications, and adoption enablement.
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