The Post Office is changing. As a commercial business with a public purpose, you will still find us within three miles of 99.7% of the population, providing key services at the heart of communities and providing social value estimated at £2.3 billion. We are still the leading mails retailer and building that key part of our business is a priority in a competitive market.


Retail

Post Office

Post Office's headquarters in London, United Kingdom

This department handles inquiries and assistance for customers to ensure a positive experience and resolve issues.

Customer Support

This department manages the daily operations and services of the postal system, ensuring efficient mail delivery and customer support.

Postal Operations

This department oversees the daily activities and performance of branches and retail locations to ensure efficient operations and customer satisfaction.

Operations Management

This department oversees the planning, execution, and delivery of projects, ensuring they align with organizational goals and are completed on time and within budget.

Project Management

The Engineering and Technology team at the Post Office is responsible for designing, implementing, and maintaining the IT infrastructure and software solutions that support the organization’s operations. This team focuses on leveraging cutting-edge technologies to enhance service delivery, ensure cybersecurity compliance, and optimize business processes, enabling the Post Office to remain a vital service provider in communities while adapting to a competitive landscape.

Engineering and Technology

This department focuses on analyzing business needs and systems to enhance decision-making and operational efficiency.

People (19)

Jobs (0)

Other teams

Postal Operations

Operations Management

Project Management

Engineering and Technology

Business Analysis