Shane Proctor is a Senior Technical Project Manager with over 20 years of experience in 9-1-1 and telecommunications. Shane's career includes various roles at West Safety Services, such as Quality Assurance Manager, Software Test Engineer, and Senior Program Manager. Previously, Shane served as a Strategic Account Manager at viiz for 9-1-1 Emergency Solutions. Currently, Shane is employed as a Senior Technical Project Manager at Intrado and is pursuing education at Colorado State University.
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