Francesca Arceri is an experienced professional with a diverse background in marketing, process analysis, and customer service. Currently serving as a Process & Product Analysis Generalist at Poste Italiane since July 2016, Francesca specializes in quality reporting and ISO auditing. Previously, Francesca held the position of Marketing Manager and Business Planning professional at Gozar Solution, where responsibilities included web marketing management, user experience design, and social media strategy. Earlier experience includes roles at Emil Banca in customer service and marketing support, internships at Saeco International Group, and travel agency management at GH Impresa Turistica and Il Cammino Viaggi di All Service Srl. Francesca holds a Master's degree in Managerial Economics and a Bachelor's degree in Business Economics from Università degli Studi di Cagliari and further educational experience at Alma Mater Studiorum – Università di Bologna.
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