Francesca Fiorello

Francesca Fiorello possesses extensive experience in digital, technology, and operations, particularly within Poste Italiane since January 2020. Responsibilities include managing back office activities related to financial, postal, and administrative services, as well as monitoring fraud threats and supporting resolution of suspicious events. Previous roles include digital retention analysis at Sky Italia and various positions in customer assistance, e-commerce management, and internship experience in recruitment and administrative tasks. Francesca holds a Laurea Specialistica in Scienze dell'Economia e della Gestione Aziendale and a Master's in S.E.A from Università degli Studi Giustino Fortunato, as well as degrees in social innovation and accounting from other institutions.