Stephan Bucher

Stephan Bucher is currently the Head of Life Cycle Journeys at PostFinance, where they have held various roles including Customer Journey Owner and Senior Product Manager. They began their career as a trainee at Staatssekretariat für Bildung und Forschung and later at PostFinance, evolving through positions in marketing and customer journey management. Stephan holds a Master of Science in Economics from the University of Bern and additional certifications in Digital Customer Experience and Project Management. Their extensive experience in customer journeys and market development spans over a decade at PostFinance.