Vernesa Basic

Vernesa Basic is a skilled professional in customer journey management, currently serving as the Customer Journey Owner Bancassurance at PostFinance since June 2023. With a solid background in business management, Vernesa has held various leadership positions at Atupri Gesundheitsversicherung from September 2013 to June 2023, including Stellvertretende Leiterin Businessmanagement and Fachleiterin Vertrieb. Educational credentials include a CAS in Service Management & Customer Experience from Berner Fachhochschule BFH, a MAS in Business Intelligence from HWZ University of Applied Sciences in Business Administration Zurich, and a Bachelor of Science in Business Administration from Private Hochschule Wirtschaft PHW Bern.