Agnes De Jong is an experienced professional in customer service management, currently serving as the Manager Customer Service International at PostNL since August 2021. In this role, Agnes De Jong is responsible for optimizing the complaints process and enhancing proactive communication with customers. Additionally, Agnes De Jong is the owner of Forever Benelux NL HQ since June 2016. Previous positions include Crew Manager for Yource Group, Team Manager for both Cendris Customer Contact and PostNL's Consumer Backoffice, and roles in the hospitality and retail sectors, including Filiaalmanager at Aldi Nederland and Assistent-bedrijfsleider at Zeeman textielSupers. Agnes De Jong holds Havo and Mavo/Havo degrees from Lauwers College Buitenpost.
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