Anu Hanekroot is a CX and Innovation Strategist with extensive experience in enhancing customer experiences and driving business impact. They have worked as a Senior Service Designer at PostNL, where they focused on creating and optimizing service propositions and aligning customer needs with business objectives. Previously, Anu served as a CX Consultant at Livework studio, facilitating customer journey mapping and coaching teams in design thinking methodologies for various clients. Anu holds a Master of Science in Strategic Product Design and a Bachelor of Science in Industrial Design Engineering from Technische Universiteit Delft.
This person is not in the org chart
This person is not in any teams
This person is not in any offices