Manon van Klink

Manon van Klink is an experienced Change Manager in the Customer Care sector, currently working at PostNL since October 2020, where responsibilities include leading the Dedicated Service Team. Previously, Manon held multiple roles at Yource from February 2019 to September 2020, including Operations Manager and Country Manager for the UK & International, focusing on training, coordination, and compliance with air passenger rights and European law. Prior experience at TravelBird from February 2014 to January 2019 as Manager of the Back Office involved planning, coaching, and crisis management, alongside earlier experience as a Back Office Employee. Manon holds a Bachelor's degree in Tourism Management from Inholland University of Applied Sciences (2009 - 2013) and a HAVO diploma from Bonaventuracollege (2004 - 2009).