Robbert Reus

Robbert Reus is an experienced professional in functional management and information services, currently serving as a Functional Service Owner at PostNL since March 2016, where the role involves bridging business and IT and overseeing the sorting decision system. Since April 2002, Robbert has worked at ING in various capacities, including as a senior Information Manager focused on change and availability management, and as a senior Functional Manager in the CALL department, responsible for incident management. Prior experience includes roles at Postbank and Het Parool, where Robbert contributed to project design and customer service responsibilities. Educational qualifications include certifications in ITIL, BISL, PRINCE2, Agile Scrum, and SAFe from 2011 to 2015, complemented by a secondary education from Sweelinck College.