PostNL
Thomas Edwards is an accomplished professional with extensive experience in business data and intelligence, customer experience management, and mobile solutions. Currently serving as the Product Owner for Business Data & Intelligence at PostNL, Thomas defines and implements strategic initiatives to bridge commercial teams with data experts across operations in Asia and North America. Previous roles include Regional Director of Operations for Customer Experience at Ipsos, where transformative efforts improved service delivery in the Asia Pacific region, and Global Head of Mobile Solutions at Synovate, where Thomas led product development for a pioneering mobile portfolio. Educational qualifications include a BSc in Software Engineering Management from Bournemouth University and a BSc in Macro/Micro Economics, European History, and Computer Science from ACS.
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PostNL
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PostNL N.V. is the provider of postal and parcel services in the Netherlands. The Company operates through three segments: Mail in the Netherlands, Parcels and International, and PostNL Other. The Company's geographical segments include The Netherlands, Germany, Italy, Rest of Europe, Europe and Rest of the World. The Company delivers approximately 550, 000 parcels and nine million letters a day throughout the Netherlands. It offers services through a combination of smart networks, digital applications and the communication channels. Each day it delivers over 1.1 million items to approximately 200 countries. In addition to its global delivery services, the Company operates mail and parcel distribution network in the Benelux (Belgium, Netherlands and Luxembourg) region. In Germany, it operates under the Postcon brand and in Italy under the name of Nexive. The Company, through Spring Global Delivery Solutions, provides mail, parcel and return solutions to businesses around the world.