Cj Cazel

CJ Cazel is an experienced Account Manager currently at PostPilot since December 2023, previously serving in multiple roles at Emotive from May 2019 to October 2022, including Customer Success Training & Enablement Specialist and Senior Customer Success Manager. In these roles, CJ focused on enhancing the skills of Customer Success teams through effective training programs, resulting in increased employee satisfaction and a decrease in customer churn. Additionally, CJ built relationships with key accounts, leading to significant improvements in customer conversion rates through data analysis and A/B testing. Prior experience at Yardi included resolving technical cases and managing customer accounts, contributing to high customer satisfaction scores. CJ holds a Bachelor of Arts in Economics from UC Santa Barbara.