Susana Meza is a seasoned Strategic Customer Success Manager with over a decade of experience in the digital commerce industry, specializing in revenue generation, client retention, and strategic expansion. Currently, Susana serves as a Senior Customer Success Manager at Postscript, where they lead enterprise client partnerships to enhance satisfaction and drive growth. Their prior experience includes managing multi-million dollar portfolios at companies such as Astound Commerce, Fluid, and The Men's Wearhouse, and they have a foundational background in project management from IBM. Known for their effective relationship-building skills, Susana has worked with globally recognized brands like Louis Vuitton and Nespresso, and has received awards for their dedication to client success.
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