Wassim Dakik has a diverse work experience spanning 13 years. In 2021, they are currently working as Manager of Customer Success, Team Lead, Customer Success, and Senior Customer Success Manager-Enterprise at Postscript. From 2018-2021, they worked as Senior Merchant Success Manager at Shopify Plus. From 2016-2018, they worked as Customer Success Manager and Customer Success Advocate at Twilio Inc. In 2016, they also worked as an Account Manager at Oracle. From 2015-2016, they worked as Network Analyst/2nd Line Voice Support & B2B Account Manager at Virgin Media Ireland. From 2010-2015, they founded and served as CEO of Shakes Milkshake Bar. In 2008, they worked as an Intern at Borders.
Wassim Dakik obtained a Master of Science (MSc) in E-Commerce/Electronic Commerce from Dublin City University in 2015. Prior to that, they obtained a Bachelor of Arts (B.A.) in Business Management from the University of Westminster in 2009. In 2020, they earned a Speaker LabTalk Master Certification from Speaker Labs. In 2016, they earned an Oracle Eloqua and Oracle Content Marketing Cloud Service 2013 Sales Specialist certification from Oracle.
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