PowerFluence
Known as the ‘Guru’ of CRM Paul is the author of “CRM at the Speed of Light,” which is in its 4th printing and has been translated into 9 languages. His latest book “The Commonwealth of Self Interest: Business Success Through Customer Engagement” shows how to successfully engage with one’s customers. He has published in numerous industry publications and has received a wide number of awards and leadership positions in the CRM domain.
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PowerFluence
PowerFluence is an IT consultancy that develops and delivers API integrations to improve the customer experience of the organizations.