BM

Brian M.

Customer Success Director at Powerplan

Brian M. has extensive work experience in various roles and industries. Brian started their career at Slingshot Software as a Business Practice Manager in Supply Chain Management. In 1998, they joined COA Solutions Ltd as a Director of Client Services and Senior Project Director, where they played a crucial role in establishing the US Professional Services practice. Brian later became the Director of Client Services and Partner Channel Development, responsible for establishing channel partner alliances and achieving sales targets. In 2006, they served as the General Manager of the North America Division at COA Solutions Ltd. After leaving the company in 2008, they joined BRD Associates as a Principal Partner and Lead of Consulting Services, handling senior client advisory, technology consulting, and project management. Their most recent role was at PowerPlan, Inc., where they served as a Senior Manager, Customer Success Manager, and currently as the Customer Success Director. Brian was responsible for consultative account management, software solutions delivery, and ERP integration for major regulated utility sector corporations.

Brian M.'s education history includes attending the John F. Welch Leadership Development Center in Crotonville, although the specific degree and field of study are unknown. Brian also attended New Hampshire College to study business and NHTI, Concord's Community College to study MIS (Management Information Systems). The exact start and end years for each education institution are not provided.

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Timeline

  • Customer Success Director

    March, 2020 - present

  • Customer Success Manager

    July, 2018

  • Senior Manager Professional Services PMO Practice

    September, 2012