Jake Tompkins

Jake Tompkins is a seasoned professional with extensive experience in customer success operations and business development. Currently serving as Senior Manager of Customer Success Operations at PowerPlan, Inc. since August 2017, Jake has progressed through roles including Manager of Customer Success Operations and Business Development Operations Specialist. Prior to PowerPlan, Jake worked at IBM from 2000 to July 2017 as Senior Proposal Manager, where responsibilities included managing the proposal process for technology outsourcing sales opportunities, conducting RFx analysis, and overseeing compliance and deliverables. Jake holds a Bachelor of Arts in English from the University of Connecticut, attained in 1991.