Gavin P.

Gavin P. is an experienced Associate Manager in Information Technology at PPD, responsible for managing a European team of technicians. Key tasks include career development, regular team meetings, equipment management for new starters, and the introduction of new technologies to enhance service delivery and customer satisfaction. Prior experience includes roles as a Desktop Service Technician at Harrier Logistics, where support was provided to clients, and as an IT Support Technician at Stratus, handling on-site and remote assistance. Additionally, Gavin worked as a Support Analyst at boxclever, offering first-level customer support, and as a Credit Controller, focusing on debt recovery and customer relationship management. Academic qualifications include GCSEs.