Otho Sham is currently a Technical Account Manager at PPRO, specializing in SaaS-based VCC payment processing and providing exceptional operational support for high-profile clients. Otho's previous roles include Customer Service Specialist at Booking.com, where they excelled in resolving client issues, and Centurion Membership Manager at American Express, where they developed travel-related proposals for elite members. With a background in music as a self-employed Music Producer and Recording Artist from 2012 to 2015, Otho's diverse experiences have established a strong foundation in account management and technical consultancy. An alumnus of ICMP with a Professional Diploma in Music Performance, Otho is dedicated to continuous learning and professional growth.
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