William Hieda has over 12 years of experience in information technology, focusing on the management and optimization of IT infrastructure to drive innovative solutions to business challenges. They served as a Senior Information Technology System Analyst at PQ Corporation from 2015 to 2019, where they provided advanced technical support, led teams, and ensured compliance with security policies. William also held a Technical Support Analyst position at Dell Technologies from 2012 to 2013. They earned an MBA in Information Technology Management from Universidade Paulista in 2019 and have a background in system analysis and development.
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