Matthew Ross

Matthew Ross is an experienced IT professional with a comprehensive background in system support, network administration, and helpdesk engineering. Currently serving as an IT Helpdesk Engineer at Practical Networks Ltd since February 2019, Matthew previously held the position of Senior IT Technical Officer at Beyond Housing UK, where multiple ITIL and technical courses were completed. Other notable experience includes working as a Network Engineer at C Ways IT, providing second line support, and serving as IT System Support at York Potash Ltd with responsibilities in Active Directory and server administration. Matthew's career began at Yorkshire Coast College as an IT Network Technician, where numerous significant migration and installation projects were managed over a span of 15 years. Educational credentials include a background from Yorkshire Coast College and Scalby Secondary School.