Practical Networks Ltd
Matthew Ross is an experienced IT professional with a comprehensive background in system support, network administration, and helpdesk engineering. Currently serving as an IT Helpdesk Engineer at Practical Networks Ltd since February 2019, Matthew previously held the position of Senior IT Technical Officer at Beyond Housing UK, where multiple ITIL and technical courses were completed. Other notable experience includes working as a Network Engineer at C Ways IT, providing second line support, and serving as IT System Support at York Potash Ltd with responsibilities in Active Directory and server administration. Matthew's career began at Yorkshire Coast College as an IT Network Technician, where numerous significant migration and installation projects were managed over a span of 15 years. Educational credentials include a background from Yorkshire Coast College and Scalby Secondary School.
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Practical Networks Ltd
Practical Networks is an award-winning IT services company, based in the beautiful North Yorkshire town of Scarborough. Our company was established in 2001 when we spotted a gap in the market for a practical, hands-on, IT services and consultancy provider. On a daily basis, the team here at Practical Networks work alongside public sector organisations such as schools, colleges and local Government delivering state of the art IT solutions and support. In addition we also provide IT services, support and consultancy to a wide range of small & medium sized business and enterprise throughout the UK and abroad. Around 90% of our business is gained via referrals from existing customers. Whether it is consultancy, support, advice or supply; Practical Networks tailor IT services to support the specific requirements of business owners as well as many in-house IT managers. Our strong links to strategic partners such as Dell, Microsoft, Cisco and VMware make us one of the leaders in our field. In addition our schedule of ongoing training and accreditation plans for staff enable us to remain at the forefront of IT technology The services offered by Practical Networks Ltd include, but are not limited to the following: • IT support & Helpdesk Services • Advanced Proactive Software Support with Live Monitoring • Virtualisation • Cloud Services – Office 365; Azure; vCloud Air • Disaster Recovery and Business Continuity • Design & planning • Storage Solutions • Networking • Network security • Installations & migrations • Structured cabling • GDPR Compliance Service • Cyber Essentials Practitioner *The UK's First Safewhere Premium Partner* ISO 9001:2015 Registered Company