Andrew Jones is a Workforce Planning Manager at Practice Plus Group, where they focus on enhancing customer experience and meeting NPS and KPI targets. Prior to this, they worked as a Forecast Analyst at Dojo from 2022 to 2025 and served as a Planning Analyst at American Express Global Business Travel in 2022. Andrew also accumulated experience as a Forecasting Demand & MI Analyst at OVO Energy from 2013 to 2022.
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