Elaine Hickey

Elaine Hickey is an experienced professional in technical support and team leadership, currently serving as Support Team Lead at PracticeEvolve since March 2019, where responsibilities include leading support agents and managing escalations. Prior roles include Support Analyst for the Evolve platform, Navision Support at Sysco Software Solutions, and Oracle EDI Support Engineer at Bord na Móna, among others. Elaine has a strong foundation in ERP systems and EDI support and holds multiple degrees, including a Master of Science in Technical and Scientific Communication from Munster Technological University.