Karthik C A is an experienced operations manager currently employed at Practo since June 2022, focusing on customer success and provider support by coordinating with cross-functional teams to enhance issue resolution efficiency. Prior to Practo, Karthik worked at Flipkart from December 2014 to May 2022, where roles included Team Lead and Senior Specialist, managing escalations, performance, and operational efficiency while leading organization-level projects. Earlier experience includes a position as a Maintenance Engineer at Rounaq Construction, where responsibilities involved assessing equipment needs and preparing production process reports. Karthik holds a Bachelor of Engineering degree in Mechanical from Visvesvaraya Technological University, completed in 2013.
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