Celia Ho is currently the CRM Manager at Prada, where they develop annual CRM strategies and enhance client engagement. Previously, Celia worked as a Brand Manager at Groupe Chantelle, successfully increasing sales after a decline, and held various marketing positions at companies like Elizabeth Arden and L'Oréal. They have a strong educational background, including an MBA in Luxury Brand Marketing from Sup de Luxe and a Master’s in International Business from the University of Reading. Celia's extensive experience in project management and data analysis has led to significant improvements in customer retention and sales performance across multiple brands.
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