Dylan O'Brien

Client Service Team Leader (manager) at Prada Group

Dylan O'Brien is an accomplished client service professional currently serving as a Client Service Team Leader at Prada Group since August 2022, responsible for developing and mentoring a team of 10 agents to enhance luxury customer experiences across multiple brands. Prior to this role, Dylan held various positions including Client Services Team Lead at Christian Dior Couture and Clientele Manager at Alex Mill, showcasing a strong background in managing operations and client interactions. With earlier experience as a Ready-To-Wear Specialist at Coach and a Sales Specialist at Scotch & Soda, Dylan has cultivated expertise in both sales and customer service. Dylan holds a Bachelor of Science in Molecular Biology from New York University, completed in June 2020, and graduated with a high school diploma from Letchworth Central School.

Links


Org chart