Josette Benoit is an accomplished professional with extensive experience in client relationship management and customer experience in the luxury fashion sector. Currently serving as the CRM & Client Experience Director for Prada and Miu Miu since March 2022, Josette has held prominent roles at several prestigious brands, including Berluti as Client Development CRM & Events Manager, Burberry as Worldwide Client Experience & CRM Manager, and Cartier as CRM Manager for the UK. Additional experience includes positions at CHANEL, Clear Channel International, and Louis Vuitton, demonstrating a strong background in luxury brand management. Josette holds a degree in Marketing from emlyon business school and completed a semester at Copenhagen Business School as an exchange student.
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