Marissa Jones

Marissa Jones is the Director of Customer Experience at Prado, where they focus on enhancing customer engagement and satisfaction. Previously, at Appfire, they served as a Flow Customer Success Manager, where they adeptly managed a growing customer portfolio and implemented innovative outreach strategies. Marissa began their career in business development at Pluralsight, consistently exceeding performance quotas and contributing to significant deals. They also have experience as a Realtor and Au Pair, showcasing a diverse background in both customer relations and support. Marissa holds a Bachelor's degree in Communications from Texas Tech University and has pursued advanced studies in French language at Université de Nantes.