Felicity Osowski, PSM I, PSPO I, PMC-I, is currently a Business Analyst at Precise Software Solutions, Inc. since January 2024. Previously, Felicity served as a Senior Scrum Master at Northwestern Mutual from May 2021 to June 2023 and held the roles of Product Owner and Senior Project Consultant at Layer One Media. Additional experience includes positions as Agile Project Manager and Business Analyst at Core BTS, Agile Project Manager at TechCanary, and various roles at Symplicity Corporation, including Scrum Master and Project Manager. Earlier career highlights include positions at the University of California, Riverside as Assistant Director of Student Conduct, Chapman University as Resident Director, and Arizona State University as Assistant Resident Director. Felicity holds an MEd in Higher and Postsecondary Education from Arizona State University and a BA in Cultural Anthropology from the University of Wisconsin-Madison.