Ed Allen is a seasoned professional with extensive experience in client support and services. Currently serving as Senior Director of Client Support Services at Precisely since January 2022, Ed previously held multiple senior positions at CEDAR CX Technologies from August 2004 to December 2021, including Vice President of Client Support and Vice President of Client Services. In these roles, Ed managed teams of Service Delivery Managers, Application Support Analysts, and Service Desk personnel to align organizational and client operational objectives. Ed's earlier positions included Director of Client Services, Project Manager, and Client Advocate, reflecting a strong background in service delivery and client relations. Ed holds an MBA in Marketing from Georgia State University and a BA in Political Science and Government from the University of Florida.
This person is not in any teams
This person is not in any offices