Eric Derr is a Senior Principal Support Engineer at Precisely since May 2020, specializing in top-tier software application support for strategic accounts and providing second-level support globally. Previously, Eric held positions at Pitney Bowes Software from October 2004 to May 2020, including Advisory Software Support Engineer, where dedicated support was provided to major clients, and Senior Technical Support Engineer, serving as the primary escalation point for technical issues across various operating systems. Early experience includes working as a Technical Support Representative at Group 1 Software from June 2003 to October 2004. Eric holds a B.A. in French Language from the University of Maryland.
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