Florian Dietz is a seasoned professional in customer support with extensive experience in data integrity and technology management. Currently serving as Senior Director of Customer Support at Precisely since May 2020, Florian leads initiatives that enhance data quality and integration for a diverse clientele, including a majority of Fortune 100 companies. Prior to this role, Florian held positions such as Director of Customer Support EMEA at Precisely, and Senior Manager of Customer Support at Syncsort. With a robust background at IBM spanning over a decade, Florian's roles included Technical Support Manager for IBM Watson Customer Engagement and various leadership positions within Business Analytics and IBM Cognos Customer Success. Florian's academic credentials include a Diplom Informatiker (FH) in Computer Science from RheinMain University of Applied Sciences, earned between 2000 and 2004.
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