Jim Hertzig is a seasoned technology professional with extensive experience in software engineering and support roles, currently serving as a Senior Principal Support Engineer at Precisely since August 2024. Previously, Jim held the position of Senior Software Engineer at Syncsort from August 2017 to January 2024, contributing to enterprise software solutions for data processing. Prior roles include Systems Performance Specialist at IBM, focusing on zCloud performance, and various engineering positions at IBM Analytics and IBM z Systems, where significant contributions to software development and system management were made. Jim's career began at IBM z Systems, with a foundational role in z/OS development and customer support. Jim holds a Master of Science in Computer Engineering from Marist University and a Bachelor's degree in Computer Science from East Stroudsburg University of Pennsylvania.
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