Karen Lopez has a diverse background in technology and customer support, beginning with education in Business/Office Automation at Business Careers High School and advancing to a degree in Computer Science from The University of Texas at San Antonio. Karen's professional experience includes roles such as Service Desk Analyst at Capital Group and Tier 2 Technology Agent at Pace, where exceptional customer service and technical support skills were demonstrated. Further contributions as a Senior Linux Specialist at Linode and a Technical Service & Support Engineer at Flywheel.io underscored expertise in technology infrastructure. Currently serving as a Site Reliability Engineer at Precisely, Karen continues to leverage a strong foundation in the LAMP stack from training at Rackspace Open Cloud Academy.
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