Sylvain Fontaine is a Senior Principal Support Engineer specializing in Sterling B2B Integrator and Sterling File Gateway at Precisely. With over 27 years of experience at Sterling Commerce, including roles as a Customer Service Representative, Pre Sales Consultant, and Professional Services Consultant, Sylvain has demonstrated unparalleled loyalty and expertise in performance tuning and database optimization. They have successfully assisted customers in processing millions of documents daily and are known for delivering results under extreme load conditions. Sylvain holds a Bachelor of Arts with Honors and Distinction in Languages, Business, and Information Technology from The University of Wolverhampton.
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