Wally Thiessen possesses extensive experience in customer success and retention, currently serving as Sr. Manager of Customer Retention at Precisely, following a role as Program Manager for Customer Success. Prior to this, Wally held several positions at SAS, including Sr. Manager of Customer Success and Manager of Customer Loyalty & Retention, along with experience as Regional Sales Manager focused on the financial sector. Wally's academic background includes a degree from Wilfrid Laurier University and a current enrollment in the CX Leadership & Implementation Program through the Customer Experience Professionals Association, reflecting a strong commitment to advancing expertise in customer experience management.
This person is not in the org chart
This person is not in any teams
This person is not in any offices