Jo Pelling

Jo Pelling is an accomplished team builder and business operations leader currently serving as the Dayforce Readiness Manager at Premier Inn, where they focus on enhancing operational workflows through strategic planning and change management. Previously, Jo held the position of Flagship Hotel General Manager, overseeing 930 rooms and a £25M annual turnover while fostering a culture of exceptional service and staff empowerment. Their extensive experience spans various roles in the hospitality and retail sectors, highlighting a commitment to innovation and operational excellence. Jo has also contributed to community efforts as an Area Coordinator for a COVID response team, supporting individuals in isolation.