Soyoung Patel

Soyoung Patel is a seasoned professional in the hospitality and membership services sectors, currently serving as Senior Specialist in Membership Services at Premier Inc. since January 2025. Prior experience includes a role as Supervisor of Operations & Customer Support at S2S Global from April 2018 to January 2025. Prior to that, Soyoung held significant positions at The Ballantyne, A Luxury Collection Hotel in Charlotte, serving as Director of Housekeeping and Director of Front Office, where notable achievements included leading the Front Office department to earn top Guest Survey Index scores from 2008 to 2011. Earlier experience includes the role of Front Desk Manager at Palace Hotel, a Luxury Collection Hotel, from 2007 to 2008. Soyoung completed a Bachelor of Business Administration in Hospitality Administration/Management at Appalachian State University from 2001 to 2005.