Timothy Barrett is an experienced technical support professional with a background in customer service and mental health. Currently serving as a Technical Support Specialist at Prendio since October 2022, Timothy previously worked at Texthelp as a Technical Support Associate. In that role, responsibilities included providing first point of contact support for customers, troubleshooting issues, and resolving tech-related inquiries. Prior to this, Timothy worked at Staples as a Technology Services Associate, assisting customers with computer setups and software installations. Timothy's earlier experience includes working as a Residential Counselor at Lahey Health Behavioral Services and a Mental Health Specialist at Eliot Community Human Services, focusing on youth and adults with mental health challenges. Timothy Barrett holds a Bachelor of Arts in Psychology from Curry College and an Associate's degree in Psychology from Landmark College.
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