Shradha Kale is a business operations and customer experience leader with over 9 years of experience in driving revenue growth and managing customer engagement across the education, retail, and service industries. They have demonstrated expertise in optimizing customer journeys, enhancing operational efficiency, and building high-performing teams. Currently, Shradha serves as an Operations Manager at PREPCA, following their tenure as an Area Operations Manager at Funky Monkeys and roles at BYJU'S, Crazy Over Vegetables, and Zee Learn Ltd. Their focus remains on leveraging their skills to scale operations and deliver exceptional customer experiences.
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