Stacy Klein is a seasoned professional in customer success and operations management with extensive experience across various educational and technology sectors. Currently serving as a Customer Success Manager at Presence since November 2025, Stacy excels in fostering client relationships and managing a diverse portfolio of accounts. Prior roles include Director of Implementation Operations at Actabl, overseeing implementation projects and ensuring customer satisfaction, and a return to Customer Success Manager at Presence. Previous experiences include leadership positions in enrollment management and admissions at institutions like Wright Graduate University, Everspring, The Community Solution Education System, and EDMC, where Stacy consistently exceeded enrollment goals and drove revenue growth. Stacy holds a Master’s degree in International Business Administration and a Bachelor’s degree in Administrative Studies from Nova Southeastern University.
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