Mark D. is a highly experienced IT professional with a focus on ServiceNow solutions, currently serving as a Principal Solutions Architect for IT Operations Management (ITOM) at Presidio since May 2025. Previously, Mark held senior engineering and lead associate roles at Booz Allen Hamilton and worked as a Solutions Architect and Senior Technical Consultant at Contender Solutions, specializing in ServiceNow components such as CMDB, Discovery, Event Management, and Service Mapping. Mark's extensive background includes significant positions at Accenture, Battelle Memorial Institute, and the Ohio Department of Job and Family Services, alongside military service in the United States Army. Mark holds a Bachelor of Science degree in Network Communications Management from DeVry University and an Associate’s degree in Applied Technology from Central Texas College.
This person is not in the org chart
This person is not in any teams
This person is not in any offices