Iris Bourdon

Iris Bourdon is a Customer Care Expert at PrestaShop since August 2022, with prior experience as a Chargée de Réclamations - Niveau 2 at Effy, where responsibilities included managing client complaints and maintaining partnerships for issue resolution. Additional roles include Chargée de Relations Clients - Niveau 2 in the isolation sector, focusing on client case management, and Chargée de Développement et Relation Clients at Lulu dans ma rue, emphasizing business development and client retention. Iris also has a marketing background from AFerry, serving as Assistant Marketing & Relation clients, and experience in human resources and business development through roles at London Future and CFA Insta. Academic qualifications include a Licence in Psychology from Université Paris 8 and a Master's degree in International Business Development and Consulting from Novancia Business School Paris, complemented by practical training in Ericksonian Hypnosis.