Mona Difiore

Mona DiFiore currently serves as the Director of Project Management at Presto, where leadership in deploying Voice AI technology has resulted in successful project execution for both Enterprise and SMB clients. Prior experience includes a role as Project Manager at Presto, achieving a 105% increase in customer engagement through a Voice AI product launch. At NCR Corporation, Mona held various positions, including Senior Project Manager, leading teams to deliver Restaurant POS software with a 95% customer satisfaction rate. Mona's management experience began at SAGE Restaurant Group, where oversight of a 75-person team in the food and beverage department showcased strong HR and operational skills. Educational qualifications consist of a Master of Science in Information Design Strategy from Northwestern University and a Bachelor of Fine Arts from the School of the Art Institute of Chicago.