Alexis Mangan is an experienced professional with a diverse background in customer service and administrative roles. Currently serving as a Quality and Compliance Administrator and Senior Intake Coordinator at Preterm since May 2019, responsibilities include patient check-ins, insurance verification, payment processing, and training staff. Previous positions include PetCare Lead at PetSmart, where Alexis assisted customers with pet care needs, and Ticket Operations Representative at Playhouse Square, overseeing Broadway Series billing. Additional experience includes roles in retail at Barnes & Noble and Books A Million, guest services at Greater Cleveland Aquarium, and library assistance. Educational background includes attendance at Bowling Green State University from 2011 to 2012.
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