John Renaud

John Renaud is an experienced professional in workforce management, currently serving as the Director of Workforce Management at Priceline since October 2019. Prior to this role, John held the position of Senior Manager for Forecasting and Capacity Planning at Direct Energy from January 2017 to October 2019. John's extensive background includes serving as Workforce Management Forecast/Capacity Manager and Dialer Administrator at Direct Energy, Call Center Operations Manager at both Club Med and World Vision, and Workforce Manager at Bankfirst. John Renaud holds a Bachelor of Science degree in Business Management from Arizona State University, completed in 1994, and graduated from Paducah Tilghman High School in 1986.