James McDougall is currently the Operations Manager at Primary Connect, where they serve as an Area Specialist and Relief Operations Manager at the flagship Distribution Centre in Melbourne South. Since joining the company in October 2018, James has focused on driving team engagement and safety while leading a fully automated, innovative facility recognized as the largest distribution center in the Southern Hemisphere. They have honed skills in workload planning, people leadership, and effective communication, ensuring a collaborative and results-oriented work environment. James holds a Bachelor's degree in Modern History from Macquarie University, which they completed in 2013.
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