Primary ICT is an IT firm that offers endpoint security, IT support, remote backup, audiovisual, broadband, data cabling and web services.

Cyber Security

Information Technology

Internet

Primary ICT

Primary ICT's headquarters in Leeds, United Kingdom

This department manages and supports the organization's technology infrastructure and systems.

The IT Support and Services team at Primary ICT is responsible for providing technical assistance and solutions to ensure seamless IT operations for clients. This includes troubleshooting hardware and software issues, managing on-site and remote support requests, and maintaining system functionality across various IT services such as endpoint security and broadband infrastructure. The team also oversees escalated support cases, ensuring timely resolutions while leading service improvement initiatives.

IT Support and Services

This department focuses on providing engineering support and solutions in the field to ensure operational efficiency and technical assistance.

Field Engineering

This department focuses on the design, implementation, and maintenance of network and infrastructure systems.

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IT Support and Services

Field Engineering

Infrastructure Engineering